The following are the full terms and conditions when conducting business with Premier Party Design.
For questions, please contact our office at (918) 697-5454 or send an email to premierpartydesign@gmail.com.
 

Please read them carefully.

The following Terms and Conditions of Rental, as well as any and all Terms on confirmation email,
authorization form, invoice, or verbalized from, are valid from the time reservation is placed, and do
not require signature for validation. Upon reservation placement, you will be emailed a copy of your
Invoice. This confirmation email also contains the full Terms and Conditions pertaining to your rental.
 

Payment(s) are non-refundable. The cancellation policy is as follows: 
Cancellations, including equipment removal, made more than one (1) week from scheduled delivery
date will result in payment(s) being applied as a credit with Premier Party Design (PPD), except for
special order items. Special order items will not be credited. Cancellations, including equipment
removal, made one (1) week or less from scheduled delivery date will result in payment(s) being
forfeited. The rental cost for special order items will still be due in full. A restocking fee may also
apply for equipment cancellation. Cancellations, including equipment removal, made after delivery
vehicle is loaded with equipment, in route, or has been delivered will result in full payment being due
and forfeiture of any previous payment(s).

A standard delivery is added to each delivery order unless specific requirements are needed.
Specific requirements told to PPD will be shown on invoice next to “Delivery & Pick Up” section.
Standard delivery service includes crew delivering equipment to a singular, ground-floor, cleared
location within 50 feet of truck parking location, with a clear and easy to maneuver pathway. Delivery
and pick up dates/times are not promised and a 2-5 hour window will be assigned to your order
when schedules are made. Pick-ups are typically done the following business day after event date,
or as scheduled by PPD. Deliveries over pools, sand, furniture, or other difficult surfaces, and/or not
meeting the above criteria will incur an additional charge. If customer requires specific delivery/pick
up dates and or times, customer must inform PPD in advance; an additional charge will occur. Set
up is not included unless otherwise specified (at an additional charge). Equipment responsibility
remains with the client from delivery until equipment is picked up. Any damaged or missing
equipment, or equipment requiring cleaning/repair beyond standard rental wear and tear will result in
additional charges to customer for replacement and/or repair. 

Equipment must be together in a singular location, stacked, and returned to any packaging upon
pick up. Failure to do so will result in an additional charge. Equipment not received by scheduled
pick up/return date will be subject to an extended rental rate per day until received. Equipment not
received within two (2) business days of pick up/return date will be charged to the customer at full
replacement value in addition to rental fees incurred.